AMR

  • Supervised Visitation Coconino/Yavapai

    Requisition ID
    2018-2415
    Category
    Field Operations
    Employment Type
    Regular Full-Time
  • Job Description

    ComTrans, Inc. is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

    VISION:

    The Routine Driver contributes to the profitable growth of ComTrans by ensuring a high level of customer service, client safety, responsiveness, and timeliness.

    BASIC FUNCTION:

    This position provides transportation service for clients of behavioral health services and centers, routine medical appointments from their home, hospital, facility or other location and safely transport to the destination. The driver is responsible for maintaining accurate and complete transport documentation. Hours of work vary and are dependent upon organizational needs, may work rotating weekends or as needed. This position supports all ComTrans Programs. ComTrans is a safety sensitive company.

    Job description(s) are subject to change based on business necessity

    EMPLOYEE STATUS: Regular: Full-time; hourly / non-exempt position.

    LOCATION: Coconino/Yavapai Counties

    This would be a take home driver position in these counties

    REQUIREMENTS:

    Education: High School Graduate or equivalent preferred but not required.

    Age: All ComTrans employees must be at least 18 years old, all driving positions are required to be at least 21 years old as required by insurance. Exceptions may be made for non-driving positions on a case-by-case basis and dependent upon the position and its responsibilities.

    Licensing/Registration/Certification:

    Valid AZ driver’s license.

    Approved by our insurance company as a driver.

    Company Provided Training/Certifications

    Have or be able to obtain a level one fingerprint clearance card

    First Aid/CPR

    Crisis Prevention and Intervention.

    Complete ComTrans Driver Certification Training Program.

    Additional Certifications: Some positions at ComTrans require additional certifications when operating vehicles with a design capacity for 8 or more passengers.

    Certified through Comtrans to drive vehicles with a design of 8 or more passengers..

    Able to pass a Department of Transportation physical exam initially and upon expiration.

    Complete ComTrans certification program to operate a wheelchair vehicle

    Skills, Knowledge and Abilities:

    Communicate effectively in English, both verbally and in writing.

    Be well organized and efficient.

    Work independently with little supervision.

    Be a strong team player.

    Have excellent driving skills

    Understand customer service internally and externally.

    Use sound judgment in making decisions and solving problems.

    Utilize time management skills - prioritizing and planning.

    Maintain a high level of confidentiality.

    Be able to de-escalate situations effectively.

    Utilize proper communication skills.

    Have the ability to perform services in a professional and businesslike manner and to the highest standard of professional conduct.

    Physical Requirements:

    Ability to stand, climb stairs/steps, escort clients to and from destination, kneel, crouch, reach and extend arms.

    Able to grasp objects such as steering wheel, car seats, etc

    Sit in a driving or sitting position from 1 to up to 12 hours.

    Able to get in and out of vehicles multiple times per day

    Assisting students/clients in and out of the vehicles multiple times each day.

    Able to bend, kneel and secure wheelchairs and clients multiple times per day.

    Ability to lift or move at least 40 pounds

    Ability to carry, lift and install child seats into vehicles and secure children into child seats.

    When required, able to pass a Department of Transportation physical exam initially and upon expiration.

    Able to perform vehicle pre and post trip inspections daily and on any vehicle

    Able to work in a variety of environments; inside and outside, able to tolerate a variety of climate changes and conditions,

    REPORTING RELATIONSHIPS:

    The Routine Driver reports directly to the Routine Driver Manager.

    RESPONSIBILITIES:

    The responsibilities of this position include but are not limited to, the following:

    Document transportation issues using professional documentation practices.

    Knowledgeable on the Routine Drivers operation and Guide, including the use of vehicles, routing, mapping and car seat use.

    Understand and communicate ComTrans policies and procedures as stated in the Employee Handbook.

    Ensure the safety of students/clients at all times.

    Knowledgeable in the use of appropriate child seats

    Escort all students/clients in to destination sites.

    Practice defensive driving at all times.

    Communicate all issues to the program manager immediately.

    Conduct vehicle check prior to start of day.

    Maintain a safe work environment.

    Use appropriate car seats as needed and required by law.

    Communicate with dispatch, supervisors, and managers regarding all incidents/accidents.

    Ensure vehicle clean at all times.

    Able to plan route for next day based on manifest provided

    Ensure vehicle assigned have required supplies (maps, driving directions, vehicle driver identification, fire extinguisher, car seats as needed)

    Ensure all paperwork is completed; accurate and turned in at the end of each shift.

    Other duties as assigned.

    Routine School Driver-Specific

    Document transportation issues using professional documentation practices.

    Knowledgeable on the Routine Drivers operation and Guide, including the use of vehicles, routing, mapping and car seat use.

    Understand and communicate ComTrans policies and procedures as stated in the Employee Handbook.

    Ensure the safety of students/clients at all times.

    Knowledgeable in the use of appropriate child seats

    Escort all students in to destination sites.

    Practice defensive driving at all times.

    Communicate all issues to the program manager immediately.

    Conduct vehicle check prior to start of day.

    Maintain a safe work environment.

    Use appropriate car seats as needed and required by law.

    Communicate with dispatch, supervisors, and managers regarding all incidents/accidents.

    Ensure vehicle clean at all times.

    Follow school district guidelines when transporting students including pick up and drop off

    Work closely and effectively with all schools and districts

    If assigned an attendant, ensure duties are being performed as intended.

    Attend initial and yearly mandatory school transport training.

    Able to plan route for next day based on manifest provided

    Ensure vehicle assigned have required supplies (maps, driving directions, vehicle driver identification, fire extinguisher, car seats as needed)

    Ensure all paperwork is completed; accurate and turned in at the end of each shift.

    MEASUREMENTS OF PERFORMANCE:

    The Program Manager will evaluate the performance contribution and effectiveness of the Driver using the following criteria:

    High level of customer service.

    Timeliness, accuracy & completion of all paperwork.

    Documentation abilities.

    Activities are consistent with company policy.

    Level of professionalism with internal and external customers.

    Customer Service.

    Attendance and Reliability

    EEO Statement

    EOE including Veterans and Disabled

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